The Elms Medical Centre

Getting in touch with them is a nightmare - their phone lines are perpetually unanswered, and scheduling an appointment seems like an exercise in futility.

The medical professionals at this facility are absolutely wonderful and demonstrate incredible empathy, but the front desk personnel are shockingly unprofessional! They consistently interrupt..

I want to extend my sincere appreciation to the entire team at The Elms Medical Center for their outstanding care and compassionate approach, with special recognition to Dr. A. Ahmed. Dr. Ahmed..

Absolutely the most terrible general practitioner imaginable. Their phone lines are completely unresponsive. I've been attempting to reach them repeatedly over the last three hours without success,..

Outstanding training session with top-notch attention to detail and patient support.

The medical team and front desk personnel were incredibly supportive and welcoming! I utilized the askmygp platform, which proved to be straightforward and efficient. Sue Goggins contacted me..

I've been a patient at the Elms for many years, witnessing its evolution over time. Throughout my experience, the medical professionals have consistently been top-notch and reliable. My present..

Getting in touch with Elms Medical Centre is an absolute nightmare. They constantly redirect me to askmyGP, but the service hours are incredibly restrictive, only available early in the morning,..

Completely fed up with this medical clinic after being a patient for more than a decade. I've been attempting to schedule appointments for weeks regarding a critical health issue, but I'm..

Dr Sarfraz has been an exceptional healthcare professional who provided outstanding care to my wife. Her compassionate approach and immediate medical intervention were crucial, and I shudder to..

Corrupt medication has been causing issues. For two years, my tablets have driven me to suicidal thoughts; they're still not perfected, and I'm not alone in this experience. Angie Bradley can attest..

The medical staff at this clinic are absolutely wonderful. The front desk personnel could benefit from some additional customer service coaching, recognizing they're dealing with challenging work...

The medical staff are truly compassionate, but the reception team (with a few exceptions) are incredibly frustrating. They treat patient inquiries like an inconvenience, even when you're simply..

Scheduling appointments with this business has been incredibly frustrating. Every time I try to book a slot, I encounter unnecessary complications. The booking process seems needlessly complex, and..

I've been a patient at this medical practice for nearly a decade. Throughout my time here, I've encountered zero issues. Despite their hectic schedule, the staff are genuinely warm and welcoming. I..

I'd rate this zero if possible. The issue isn't primarily about the medical care, but the constant struggle to secure an appointment or make contact by phone. I'm convinced some of the..

Appalling customer service. The medical professionals are competent, but the front desk staff act like they're more qualified than they are and have incredibly poor attitudes. Their job is to..

Desperately wishing someone would simply answer the call and provide some assistance.

Grateful to Elms Medical for understanding the challenges of managing healthcare with constrained resources. It's not easy to meet everyone's needs when working with limited means, but they do an..

I arrived for my ultrasound at 9:15, but was actually called in at 9:00. The two medical professionals who performed the procedure were both highly competent and extremely personable.