The Light Surgery

Absolutely terrible staff, completely unmotivated and lazy, constantly lounging around the reception area without performing any duties. Their lack of professionalism and indifference towards..

This medical practice has been incredibly supportive during various health challenges, with welcoming personnel and consistent availability of physicians when needed. Their online consultation..

The medical practice is completely ridiculous. I rang them at 8am hoping to schedule an appointment, but was directed to use their online platform called patches. I'm unable to book an appointment..

I underwent an absolutely traumatic encounter with this medical practice on 03/12/2024, and I feel obligated to detail my horrifying experience. I arrived at the surgery battling severe chest..

A heartfelt appreciation goes out to Sophie, the compassionate Healthcare Nurse. Her warm demeanor and genuine care were truly remarkable. The healthcare industry would undoubtedly benefit from..

Steer clear of this medical practice! Scheduling an appointment is impossible - no staff available for blood work - directed to LGI for testing! Lack of a general practitioner to review findings -..

I'm completely puzzled by the negative feedback! My interaction with Dr Zara and the front desk staff was absolutely fantastic. Having resided in ten diverse countries across Europe and abroad, I..

Getting in touch with them is a nightmare, with endless wait times on the phone. The doctor ordered a blood test and hearing assessment. Subsequently, the nurse failed to draw my blood, and I..

Updated on 14th March 24: I've been a patient at this medical practice since 2017, and I can confidently say that *Sara* and *Georgia* have consistently delivered outstanding patient care. Their..

Unfortunately, I've experienced a deeply unsatisfactory situation with numerous critical issues that require attention. As a medical professional with over a decade of experience across various..

Absolutely comical customer service. For an entire week, I've been attempting to schedule an appointment, only to be met with constant rejection. Today, after enduring a 40-minute wait, the..

Fresh client here. The general practitioner contacted me with a clearly annoyed demeanor and an attitude of contempt. They curtly suggested I seek alternative care for a specific treatment, without..

I've attempted to register with this medical practice both online and in person during two separate visits. Despite these efforts, I've been consistently thwarted in securing a virtual consultation..

I have been a patient at this surgery for nearly 12 years. As an older woman, my health concerns and medical needs have grown over time. In EVERY instance requiring medical assistance, I have..

I requested time away from my job to undergo a blood test, and was penalized simply for being 10 minutes late. The receptionist was completely uncooperative and unwilling to assist me. It's truly..

I initially visited a medical appointment regarding a lump under my arm approximately a year ago and was directed to the breast clinic. During that consultation, the professional stated it wasn't..

Extremely courteous and highly competent.

I utilized the online consultation service today and had a scheduled appointment at 10:30 AM. The administrative team is wonderful, and the physicians are both proficient and compassionate. I felt..

Terrible customer support experience

The customer service here falls short of expectations. I'm thoroughly frustrated by one of the front desk staff members. Her demeanor is discourteous and she displays a clear lack of..