St Catherines Health Centre
Rachel M. one year ago • From Google
Bad
Worst medical experience ever frustrating and time-consuming
The medical practice's customer service is abysmal, and I'm questioning their professional standards. When I attempted to schedule an appointment, I was shunted to a walk-in centre with an excruciatingly long waiting time of 5-6 hours. If general practitioners would simply return to providing direct, in-person consultations, emergency departments wouldn't be overwhelmed with patients seeking basic medical attention.
Typically, this place runs smoothly, but today demonstrated sheer ineptitude. The employees were completely preoccupied with their own conversations, completely neglecting to guide customers..
St Catherines Health Centre
Robert M.
I experienced intense dental discomfort and reached out to the emergency dental service, who quickly arranged a consultation at St Caths on the same day. The medical personnel were exceptionally..
St Catherines Health Centre
Jan C.
Following his high blood pressure diagnosis, my husband's physician requested a follow-up in two weeks to evaluate his medication's effectiveness. However, when he attempted to schedule this crucial..
St Catherines Health Centre
Matt L.
I visited this emergency dental clinic and was thoroughly impressed with the care I received. The dentist was incredibly patient and understanding, taking extra steps to calm my severe dental..
St Catherines Health Centre
John D.
Convenient parking area and courteous, competent employees
St Catherines Health Centre
Kurtis S.
Completely ineffective employees. Zero assistance provided. They simply redirect you elsewhere. No opportunity to consult with a qualified professional. The staff are utterly unhelpful. You waste..
St Catherines Health Centre
Adz Z.
After battling chronic discomfort for years, I finally get a referral to this place, only to be dismissed with a few basic stretching recommendations. Did they really think I hadn't already tried..
St Catherines Health Centre
Selma R.
I've been struggling to secure a medical consultation for weeks: St Cath's patients previously had to phone at 8am, enduring lengthy queues with slim chances of same-day booking, which completely..
St Catherines Health Centre
artur s.
This medical facility is completely ineffective when it comes to scheduling appointments. We consistently end up going to the walk-in clinic at St. Catharine because they never have available slots...
St Catherines Health Centre
Adele J.
Won't allow me to give zero stars. I'll be switching healthcare providers after this absolute disaster with my child. This general practitioner practice desperately needs to get their act together.
St Catherines Health Centre
Ellen E.
Exceptional care from start to finish! The dentist, who I believe was named Aman, was incredibly gentle and helped my daughter feel completely comfortable during her tooth extraction. He skillfully..
St Catherines Health Centre
Sara C.
Absolutely appalling customer service. I utilized PATCHS to obtain a Shingles prescription, and this Julie person simply redirected me to distant walk-in centers in Wallasey or Eastham, despite a..
St Catherines Health Centre
Goose1535 G.
The surgical practice is an absolute disaster. Scheduling an appointment is virtually impossible, yet the waiting room remains empty. The staff are dismissive and provide generic, unhelpful..
St Catherines Health Centre
Di B.
Visited the bone scan facility today and it was absolutely excellent. The environment was immaculately clean, and the staff were incredibly courteous and supportive. Special thanks to Angie, the..
St Catherines Health Centre
chris j.
Top-tier service, absolutely exceptional. Couldn't have asked for anything better.
St Catherines Health Centre
Brad P.
The dental work was satisfactory and met basic expectations, with the dentist completing the necessary procedures efficiently.
St Catherines Health Centre
Lorna H.
X-ray section impressively well-structured. Arrived for scheduled time and processed quickly without delay. The medical staff were consistently courteous, warm, and went above and beyond to assist.
St Catherines Health Centre
Sonia P.
Completely terrible, it's impossible to reach anyone by phone... my dear mother has been unwell for a fortnight and can't secure a consultation even after enduring a phone queue exceeding..
St Catherines Health Centre
David J.
Spotless facility with ample accessible parking and a welcoming entrance that accommodates individuals with mobility challenges
St Catherines Health Centre
Lorraine C.
When my daughter went to deliver some medical specimens to the second-floor reception this morning, the receptionist humiliated her by forcing her to remove her stool samples from her bag in full..
St Catherines Health Centre
Mike L.