LL

Laura L. one year ago • From Google

Rating

Bad

Worst medical experience ever healthcare nightmare

Steer clear of this healthcare facility. I attempted to schedule an appointment (which is already a complicated ordeal), only to receive a message stating a doctor has reviewed my request and arbitrarily decided I don't require one! Now I'm forced to call again and desperately try to secure an appointment. This follows a pattern of unexplained appointment changes and rescheduling to distant clinics. The check-in system was dysfunctional, leaving me stuck in a queue waiting to notify staff of my presence for a blood test. When a staff member finally acknowledged me, they were preoccupied with bathroom keys and then informed me I'd missed my appointment and must reschedule. The reception staff are friendly but demonstrably ineffective, unable to provide satisfactory answers to straightforward inquiries. I could elaborate extensively, but I genuinely cannot identify a single positive aspect of this establishment. What an absolute farce.

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