Belmont Surgery

Deteriorating service! Attempted to schedule a blood test via text. Successfully booked, then abruptly cancelled en route. No explanation provided for the test's purpose. Upon arrival, discovered it..

Called this morning to confirm my appointment with the nurse. Initially given a time slot, but upon hanging up, I doubted the accuracy. When I rang back, another staff member provided a totally..

The front desk staff was delightful, and the physicians were absolutely fantastic throughout our surgical procedure.

Exceptional care every single time. The front desk staff are incredibly efficient and ensure communication is swift. The physicians have genuinely been lifesavers for me on multiple occasions! I..

Completely misleading information from Google! This place is definitely NOT a walk-in medical clinic despite what the search results claim. Absolutely absurd!!!

What was once a model of efficiency has devolved into a near-impossible quest to consult a physician, akin to seeking an audience with the elusive Wizard of Oz. I'm deeply skeptical that any doctors..

The front desk staff was boisterous, discourteous, and completely ineffective. The physician failed to perform his professional duties and bizarrely asked me to tell him what to do! I'm not a..

Utterly abysmal service. Dialed precisely at 8:30 and endured a 75-minute wait, only to be informed that no appointments were available and I should visit the minor injuries unit. Throughout my..

This surgery can do nothing right. They have no appointments. They are closing another surgery- so I can’t imagine how they will cope going forwards. No administration done in any kind of..

17 year old daughter completed online form requesting appointment, she is at college so unable to take calls during the day. Reception team call but never leave a message. her request has now been..

Impossible to reach anyone, the service has dramatically declined after being transferred to a healthcare trust. Urgent action is required to address these issues.

I've been a patient at this surgery for 4 years. Initially, scheduling appointments and blood tests was effortless. However, the past 2 years have seen a dramatic decline. The system change appears..

Terrible experience for those with chronic health issues due to lack of consistent primary care physician. The reception staff are dismissive, discourteous, and consistently deflect responsibility..

Dr. Skinner demonstrated exceptional care, attentiveness, and expertise throughout my appointment, making me feel completely at ease and well-treated.

Utterly appalling. The quality of assistance and empathy varies wildly depending on which staff member picks up the phone. Scheduling an appointment is a nightmare, primarily because the clinic..

I successfully scheduled a preliminary consultation with an experienced nurse to discuss hormone replacement therapy. The appointment allowed me ample opportunity to express my emotions without..

I've consistently experienced top-notch, respectful assistance - and recently, George demonstrated exceptional dedication by providing extraordinary support with my physiotherapy referral process.

Scheduling a doctor's visit here is nearly impossible unless you're lightning-fast at dialing precisely at 8:30 AM, and even then, success isn't assured. Their communication is frustratingly poor...

Scheduling a consultation is an unnecessarily complicated process.

Called the clinic today and found myself 28th in the queue. The wait for a phone consultation with my regular physician is now stretching to 6 weeks. Parking is incredibly scarce, and the facility..