Jubilee Park Medical Centre
SK
S K. one year ago • From Google
Bad
Spent nearly half an hour waiting in the first queue spot at 8am just to schedule an appointment. Obtaining something as straightforward as a medical certificate has become incredibly challenging. They routinely book appointments only to cancel them with ridiculous excuses. The reception staff, despite lacking any medical qualifications, seem to think they can diagnose patients and provide medical guidance. If you're struggling with mental health and under crisis team support, this practice will immediately deflect any responsibility and push you towards the crisis team, effectively abandoning your care. I've been a patient here for over a decade, and the quality of service has consistently deteriorated. The situation is so dire that I'd prefer to risk managing a serious medical condition on my own rather than attempt to secure an appointment at this incompetent practice. If this weren't part of the NHS, it would have been forced out of business long ago due to its abysmal standards.
Andrew H.