Blackwater Medical Centre
Laura S. 5 years ago • From Google
Bad
Worst medical experience ever terrible customer service
Completely ridiculous medical procedure! Every single morning at precisely 8am, I'm stuck on hold for more than 60 minutes just to become the first caller in line, only to be informed by the utterly unhelpful front desk personnel that no appointments are available!! It's infuriating how they string patients along with false hope, and the staff demonstrates zero willingness to assist or provide any meaningful support!
Completely unacceptable medical practice that completely disregards patient concerns. They prescribed my partner a standard over-the-counter medication through a prescription, which paradoxically..
Blackwater Medical Centre
Trevor P.
Absolutely appalling healthcare service. I strongly advise exploring alternative medical providers in this region. Patient concerns are systematically dismissed, with NHS England only stepping in to..
Blackwater Medical Centre
Amanda R.
The service is utterly appalling. Anyone with a full-time job or a school-going child is effectively blocked from getting an appointment. We only attempt to book when absolutely necessary, yet even..
Blackwater Medical Centre
Sue W.
Skilled medical professionals, precise surgical procedure
Blackwater Medical Centre
Helen W.
We just got our covid and flu shots at the clinic today. As per usual, the process was smooth and speedy. Kudos to the wonderful staff for their excellent service.
Blackwater Medical Centre
keith g.
Got my flu and covid vaccinations yesterday. Everything went smoothly, and I was seen precisely at 3:10 after checking in briefly at reception. The entire process was impressively coordinated,..
Blackwater Medical Centre
Dawn H.
Grateful acknowledgment to the compassionate front desk staff and Dr Teateno, who have provided incredible support to our family since our son's osteosarcoma diagnosis last year. The feeling of..
Blackwater Medical Centre
Karl H.
The staff here seem to be competing in a contest to see who can be the most unpleasant, dismissive, and threatening member of this incompetent team. The system is fundamentally flawed, with..
Blackwater Medical Centre
Stephen E.
I recently underwent a minor surgical procedure performed by Dr Geranmayeh and Mrs Rachel Downes, and I must say the service was exceptional. They thoroughly explained the process, noting that the..
Blackwater Medical Centre
Ron F.
I'm convinced this medical practice is overloaded, with all available time slots getting booked up by 9:00 in the morning, and that's if you can even manage to get through on the phone. It seems..
Blackwater Medical Centre
Jonathon M.
Absolute worst mobile carrier I've ever encountered in my entire life
Blackwater Medical Centre
Amanda J.
The phone connection is perpetually stuck, and after finally navigating through to the switchboard, you're confronted by an unhelpful and discourteous receptionist who dismisses you, suggesting you..
Blackwater Medical Centre
Laura s.
Completely ridiculous medical procedure! Every single morning at precisely 8am, I'm stuck on hold for more than 60 minutes just to become the first caller in line, only to be informed by the utterly..
Blackwater Medical Centre
Charlotte B.
The front desk staff display an appalling lack of professionalism. They seem completely indifferent to the critical nature of healthcare access, consistently failing to provide timely appointments..
Blackwater Medical Centre
Graham T.
Underwent a small procedure today, and I couldn't be more pleased. The entire process was completely comfortable, and the staff provided exceptional care. Our local minor surgery facility is truly..
Blackwater Medical Centre
Tim C.
The employees at this establishment are discourteous, insufferable, and detached, and it's astonishing they still have jobs. When someone is feeling unwell, they require kindness, sympathy, and..
Blackwater Medical Centre
Rebecca C.
The front desk staff member—a woman approximately 40 years old with short blonde hair and blue eyes—absolutely deserves termination due to her shockingly disrespectful communication style. Her..
Blackwater Medical Centre
Kerry D.
I am utterly dismayed and profoundly worried about this healthcare provider. Following the tragic loss of his partner, my father is in a fragile emotional state and has been completely unable to..
Blackwater Medical Centre
Julie a.
I spent sixty minutes waiting to connect with a front desk representative, which would have been completely unmanageable for my aging father. This prolonged wait renders the service fundamentally..
Blackwater Medical Centre
Donna H.
I encountered an issue and sought help, so I called and described my circumstances to the front desk staff, who promptly arranged for a physician to contact me. The matter was resolved swiftly and..
Blackwater Medical Centre
Ruby H.