Oakfield Surgery

The front desk staff display an appalling lack of professionalism and basic courtesy. Their interpersonal abilities are nonexistent.

Consistently accessible and eager to assist. They've consistently demonstrated remarkable efficiency in coordinating all my required tasks.

I've recently registered with this medical practice, and I'm thoroughly impressed from the start. The front desk team is incredibly friendly and supportive, while the medical professionals create a..

Friendly staff, very accommodating and pleasant to interact with

The only way to secure a same-day appointment is by calling the surgery between 8 and 9 in the morning, with no option to book ahead for other days. Their scheduling process is incredibly..

Completely exasperated by their approach to patient care. Essentially, their medical expertise boils down to recommending over-the-counter painkillers, which is absolutely absurd!

Overall fairly satisfactory - scheduling a nurse consultation is straightforward and GP services haven't caused significant problems (though extended waiting periods are anticipated). The primary..

I've been dealing with a shoulder fracture for two years, and Oakfield surgery only discovered it now 🤣 They completely disregarded my suffering, with me visiting nearly weekly while Tony..

Terrible appointment scheduling with endless waiting periods that make you feel like they might completely overlook your request. We're human beings, not mindless automatons. Appreciate your..

I'm puzzled by the single-star ratings because my experience has been entirely different. Since becoming a patient here, I've found the staff incredibly supportive and efficient for both myself and..

What an absolute disaster of a medical practice. I requested my recurring prescription to be prepared in advance, only to discover the doctor hadn't approved it. When I visited the surgery, visibly..

I attempted to return a call and was met with an unhelpful receptionist who interrupted me mid-explanation, demanding my personal details. When I provided my date of birth, she claimed I wasn't..

The staff display complete indifference and lack of motivation. Scheduling an appointment or blood test is practically impossible, and the front desk personnel are consistently discourteous. This..

The single star is dedicated to the receptionist who constantly yells, refuses to listen when I speak, and talks over me even after politely requesting her to lower her volume. It also goes to her..

Phone connection is consistently problematic, with successful calls being the exception rather than the norm.

Satisfied at the moment. The employees are courteous and accommodating.

Absolutely disappointing experience. Every single appointment ran late, and each doctor seemed more interested in checking the time than providing genuine care. The bitter irony is palpable.

Like the previous reviewer, I seldom pen reviews but was driven to do so because the Oakfield Surgery is truly exceptional. The front desk personnel are remarkably cordial and supportive. When you..

The surgical procedure has been exceptional from the very beginning. I have absolutely nothing negative to report.

I'm sharing feedback on behalf of my partner James Smith, who has interacted with this medical practice multiple times. Whenever Shona, the receptionist, answers the phone, it truly brightens his..