MH

Michelle H. 3 years ago • From Google

Rating

Bad

Worst medical experience ever terrible service

If I could award zero rating, I absolutely would!! Shockingly substandard patient treatment. Amanda at reception demonstrated complete lack of professionalism, displaying rudeness and zero compassion towards patient requirements. My attempt to schedule an in-person consultation this morning was met with dismissal, being instructed to contact 111 for triage. Upon detailing the critical nature and potential risks associated with my situation, I was merely offered a telephone consultation for next Friday. Following the merger with the health centre and subsequent staff changes, this medical practice has steadily deteriorated in its approach to patient care. Urgently requires thorough examination by the Care Quality Commission

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