York Road Surgery

During my two to three visits in December 2022 for a knee consultation, I encountered the receptionist Madam Shanti Sharma, who truly stood out with her exceptional demeanor. She demonstrated..

Communication is challenging, with phone responsiveness being quite poor. However, once you secure an actual appointment, the service quality significantly improves and becomes quite satisfactory.

The medical staff here, particularly the physicians, are excellent. Shanti, one of the receptionists, stands out for her exceptional customer service - she was incredibly supportive, courteous, and..

The personnel at this establishment are incredibly discourteous. They demand £25 merely to draft a verification letter, yet they can't even compose it correctly, failing to identify the registrant's..

The reception team consistently demonstrates exceptional courtesy and support. When it comes to administering vaccinations for my infant, the nursing staff are absolutely top-notch. Every general..

One of the most exceptional medical practices I've encountered. The entire team, from physicians to nursing staff and administrative personnel, demonstrates remarkable professionalism, warmth, and..

The staff at this establishment demonstrate exceptional professionalism and courtesy, consistently showing the utmost respect. Throughout our long-standing relationship, the dedicated employees like..

The personnel here are incredibly warm and hospitable. Shanti Sharma, in particular, stood out by swiftly scheduling my appointment and promptly sending a confirmation. Her thoughtful approach and..

I've been a patient at this medical practice for nearly two decades, and I can unequivocally state that it's outstanding. Dr. Kandeepan and Dr. Arunan are genuinely remarkable. 🥰 They consistently..

I want to express my gratitude to Miss. Shanti for her invaluable assistance. I had made numerous attempts to contact GP, but my calls consistently failed to connect. Following Miss. Shanti's..

Customer Service Experience is dismally poor during this medical facility. Overwhelmed and understaffed, Redbridge Council needs to strictly adhere to NHS licensing protocols to guarantee seamless..

I am a registered patient who has been waiting to see a doctor for over four months. The medical staff seem indifferent, and I'm forced to wake up early every morning just to make phone calls, only..

Completely unacceptable surgical experience with incompetent personnel. The entire team, including the supposed Practice Manager, seems unprofessional and unable to communicate effectively. Her lack..

Scheduling an appointment is extremely challenging, and the communication breakdown has been frustrating. My doctor mentioned a biopsy referral but then departed for vacation, leaving me hanging for..

I've reluctantly been visiting this medical practice for several years, and their service has progressively deteriorated, particularly in the past two years. Waiting 45 to 60 minutes for an..

Absolutely worthless service. I've been attempting to schedule an appointment for more than a week, and no one seems capable of answering the phone. They claim you must call at 8:00 AM, but when you..

This medical practice has been our family's trusted healthcare provider for three decades. Throughout their growth, they have consistently upheld an exceptional standard of care. Every staff member,..

The front desk staff are completely unprofessional. I arrived to register with a general practitioner, and all three receptionists were absorbed in their computer screens - two huddled around one..

I am truly delighted with the exceptional service provided by York surgery. Their team demonstrates remarkable efficiency and responsiveness when attending to patients. In particular, Shanti Sharma..

Fantastic surgical experience! Seamless scheduling with immediate appointment availability. Consistently reliable over the years. The entire team demonstrates exceptional professionalism. Physicians..