Leagrave Surgery
Ahsan R. 4 years ago • From Google
Bad
Worst medical experience ever with horrible staff
The NHS Surgery is an absolute embarrassment, completely unacceptable and disrespectful towards patients. Their entire operation is a total farce. When I attempted to schedule an in-person doctor's appointment, I was instructed to call back the following morning at 8 AM. After enduring a lengthy wait time when I did so, I was informed no appointments were accessible. They subsequently proposed a telephone consultation for the subsequent week. I scheduled an appointment for 12 PM, yet no call materialized until 1:19 PM. Upon contacting them again, I encountered incredibly discourteous reception staff who provided zero apology. This is unfortunately not an isolated incident. Consequently, I was compelled to cancel the appointment due to prior commitments. I am now compelled to seek alternative medical care, and in the interim, I will be formally lodging a complaint with the NHS regarding their appalling service standards.
The medical personnel here are shockingly unprepared, with physicians and nurses who seem to rely on internet searches rather than professional expertise. I've never encountered healthcare..
Leagrave Surgery
chaudhry u.
For the past week, I've been attempting to schedule an appointment, calling at 8 AM and 2 PM daily, only to be told that all slots are full and to try again tomorrow. The customer service is..
Leagrave Surgery
Melly M.
Absolutely appalling and dismissive. My 20-year-old sister has been extremely unwell for 4 months now. She keeps getting repeated colds. Her face and mouth are covered in spots, her hands are..
Leagrave Surgery
Hirah H.
The medical practice is generally commendable, but scheduling appointments is incredibly challenging due to their constant busyness. Moreover, they've positioned an object that triggers my most..
Leagrave Surgery
Callum P.
Consistently supportive and reliable.
Leagrave Surgery
Kaab S.
During my appointment, I met nurse Tolu, who displayed exceptional warmth and compassion towards me throughout our interaction.
Leagrave Surgery
H M.
I attempted to schedule a consultation, but the rigid scheduling policy appears absurdly inflexible, offering zero options for professionals with demanding work schedules who cannot adjust their..
Leagrave Surgery
Moondust28 H.
I reached out on behalf of my mother regarding her medication, which she had requested four days prior, yet the surgery had failed to send her prescription. For four days, my mum was left struggling..
Leagrave Surgery
Ahsan R.
The NHS Surgery is an absolute embarrassment, completely unacceptable and disrespectful towards patients. Their entire operation is a total farce. When I attempted to schedule an in-person doctor's..
Leagrave Surgery
TSP_SNIPEZ T.
The top medical practice in Luton. Receptionists are outstanding, and scheduling appointments is a breeze. Truly exceptional physicians. Undoubtedly the finest in Luton. I'm Waheed Abbas... These..
Leagrave Surgery
Adam B.
The receptionist displays an incredibly unprofessional attitude and seems completely disinterested in their responsibilities. It's clear they have no passion for customer service, which is..
Leagrave Surgery
Rejuana U.
The staff at this medical practice are incredibly discourteous, starting with the receptionists who are nearly impossible to reach by phone, even when you're first in line. Dr. Jebin (or however..
Leagrave Surgery
May M.
The medical practice consistently delivers excellent and streamlined service. I find securing appointments and phone consultations remarkably straightforward. I am truly grateful for the outstanding..
Leagrave Surgery
A H.
The phone support and reception staff are completely unprofessional, especially an employee named Shanil. Their lack of care is shocking, particularly regarding my wife's diabetes-related concerns,..
Leagrave Surgery
Anwar C.
Terrible medical practice. It's now impossible to secure an urgent consultation without first completing a lengthy form and waiting up to 48 hours for a response. I'm done with this healthcare..
Leagrave Surgery
J D.
Attention everyone, proceed with caution when considering this facility. It's undoubtedly one of the most substandard and low-quality medical practices in the region. The level of service is..
Leagrave Surgery
Abel H.
Meant to provide me with updates regarding my blood test results and scheduling, but they completely disregarded my communication for an entire month. The medical staff at this facility display an..
Leagrave Surgery
Nida M.
On their website, they claim to be open, with a potential adjustment for Good Friday, but I repeatedly attempted to contact them from 8:11 until 11:30, and no one answered or even put me on hold. I..
Leagrave Surgery
Anna Z.
I informed them about my son's severe Crohns disease suffering, and they directed me to complete an online application form. Their response revealed they won't process registrations until April. The..
Leagrave Surgery
Alla S.
A disrespectful medical professional who completely disregards patient time, forcing me to wait an excessive 50 minutes past my scheduled appointment. Not only did they fail to apologize for the..
Leagrave Surgery
Diana N.