Conway Medical Centre

This surgical facility is absolutely the most terrible medical establishment imaginable. I've been suffering from continuous pain since June, and not a single piece of medical guidance or treatment..

At Conway Medical Centre, the reception staff are incredibly skilled nurses and doctors, offering a service unmatched by any other medical practice. When you call for an appointment, the..

I spent two excruciating hours on hold today, and when someone finally answered, the receptionist Lubna demonstrated an appalling lack of professionalism and basic customer service skills. Her..

Receptionists display an appalling lack of professionalism, demonstrating zero understanding of basic customer service or patient courtesy. The service is abysmal, with wait times stretching beyond..

I consider this to be the most terrible medical practice I've ever encountered, especially when attempting to schedule an appointment, which is an incredibly challenging task. It's utterly..

I reached out about experiencing a persistent cough and sore throat. Dr. Charles completely dismissed my concerns and showed no empathy. I meticulously detailed my symptoms over the past few days,..

The general practitioners at this clinic are competent, but the front desk staff urgently require customer service training in basic interpersonal communication. Their demeanor is consistently..

Throughout the years, from Dr. Parsad's era to today, they consistently demonstrate exceptional dedication. I'm genuinely puzzled by the surprisingly low ratings this medical centre has..

The staff here are utterly unhelpful when it comes to scheduling appointments, essentially telling patients to either wait until they're fully recovered or contact emergency services if their..

09/12/2020: I can confidently declare this is absolutely the most terrible medical practice imaginable! How can an establishment like this possibly remain operational! 10/12/2020: Following my..

A truly abysmal healthcare provider. They consistently fail to pick up phone calls, and on the rare occasion they do, they immediately disconnect. The phone line is perpetually engaged, the..

My young child was severely unwell with a high temperature and fever for several days. I attempted to manage it using Calpol and Nurofen, but his temperature remained extremely elevated (39/40). I..

This establishment is a completely unacceptable facility with staff who display unjustifiable indifference. My grandmother sought help for her sleep issues, and rather than providing proper care,..

Utterly frustrated by the customer service experience when attempting to discuss my mother's prescription. I was stuck in a queue for a staggering two hours, despite being third in line. The staff's..

The medical professionals like doctors and nurses are excellent, but the reception and phone services are utterly terrible. Trying to call at 8:30am repeatedly just to get someone to pick up, never..

I've spent nearly the entire day on the phone, and when someone finally answered, the receptionist was incredibly discourteous. She refused to connect me to a manager and repeatedly insisted I..

Wait times are consistently excessive, and getting through seems impossible.

I'd give this place zero rating if I could. The front desk staff are astonishingly discourteous, ill-mannered, and disrespectful. Despite being a long-time patient of this practice, I'm utterly..

A solid and dependable medical practice. The staff are consistently professional, attentive, and friendly. Appointments are straightforward to schedule, and wait times are reasonable. The doctors..

This establishment is utterly deplorable. If a zero-star rating existed, it would be entirely justified. What's the point of having a phone if it's perpetually unanswered? The phone rings endlessly..