EH

Ellie H. 2 years ago • From Google

Rating

Bad

Worst medical experience ever with unhelpful receptionists

I'd rate this a zero if possible. The problems with this medical practice are endless. You never interact with actual physicians, as the receptionists completely control everything. Getting an appointment is practically impossible - I've tried calling the instant they open, waited in a 20+ person queue, and by the time I reach someone, all slots are gone! The current system, where receptionists act as gatekeepers, is fundamentally broken. They mishandle test results and refuse to escalate issues to doctors. Saying I'm frustrated is a massive understatement 😡😡

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