Birchwood Medical Practice

Previously, I would have considered this service satisfactory, even commendable, but its quality has significantly deteriorated since the pandemic. I endured over an hour waiting on hold, only to be..

The surgical team was exceptional, with compassionate physicians and incredibly supportive personnel who consistently demonstrate a helpful attitude. I want to express my sincere gratitude to Dr...

Absolutely shocking and unacceptable treatment of my aging mother and father.

The digital platform is exceptional. I began completing the application at 8 in the morning, and after answering a handful of straightforward questions, I easily selected an appointment time that..

I called this morning regarding my mother's medical concerns. A healthcare professional promptly arrived at her residence within a short timeframe and immediately began addressing her specific..

The medical staff's identification is unclear, as they only use first names. It seems like they're randomly searching online for potential diagnoses and presenting vague possibilities, while..

Absolutely appalling care. Prescribed medication without an examination. Ended up with penicillin, a drug I've known for years causes severe allergic reactions. Bravo for such negligence.

I had scheduled a telephone consultation with my physician for today, but the call never materialized as expected.

We experienced an absolutely dreadful encounter at this medical facility. Although we reside in Redhill, we were granted an emergency appointment with a GP (Dr. Ansari) because our regular practice..

During our two-year tenure with this medical practice, we've consistently encountered exceptional care. Whenever challenges arise, we're promptly scheduled, thoroughly heard, and treated with..

I've been a patient at this clinic for a decade, and as someone with a needle phobia, I was anxious about getting a blood test. Becky, the phlebotomist, was absolutely incredible. She drew my blood..

I have been thoroughly impressed by the exceptionally welcoming and warm staff, both administrative and medical, at Birchwood Medical Practice since relocating to Horley six years ago. I have never..

Exceptional medical procedure, consistently supportive and attentive.

Concerning the blood test conducted on February 22nd. The originally scheduled nurse was absent, and a substitute nurse took her place. This replacement nurse was curt and discourteous. When I..

Unable to reach customer support for a direct inquiry, which is unacceptable. Now I'm forced to make a trip in person.

I've been receiving care at this medical practice for an extended period, and aside from one isolated incident, my experiences have been consistently positive. The staff have consistently..

The absolute worst medical practice in Horley. This morning, I rang to schedule an appointment at 08:30 and was caller number 2 - previously, I've experienced calling at the same time and being..

I consulted Dr Kandi and was thoroughly delighted by the exceptional care I experienced. I want to emphasize that the surgical practice consistently provides outstanding and timely service, and I..

Birchwood is an exceptional medical practice. Scheduling appointments is always a breeze, and I've never encountered any difficulties. The entire team is consistently warm and supportive. The..

The medical staff were incredibly welcoming and supportive. All the doctors and nurses behind the desks were extremely kind and accommodating.