SA

Sophie A. 10 months ago • From Google

Rating

Bad

Worst medical experience of my life ever

ABSOLUTELY TERRIBLE. STEER CLEAR. I visited this medical practice about a skin condition, and they were adamant it was ringworm. I endured months of ineffective medications and treatments. Despite repeatedly expressing my doubts about their diagnosis, they ignored my concerns and continued pushing their initial treatment plan. After nearly five months of futile attempts, they finally suggested a skin scrape - which should have been their first course of action. I was stunned when they handed me a piece of cardboard, directed me to a bathroom, and instructed me to scrape my own skin using my fingernail. I returned home in discomfort, with my skin inflamed and irritated from their misguided advice. When I later complained about my experience, a nurse actually suggested I should have taken the paper home and used a "blunt knife" to scrape my skin. The entire approach was completely unprofessional and dangerous. Ultimately, I sought private medical care and received a correct diagnosis (which was not ringworm) and effective treatment - I was healed in less than a week. This practice wasted countless months of my life, caused significant emotional distress, and fundamentally failed to provide even basic medical care. I strongly recommend avoiding this GP surgery if you want to be heard and receive proper medical treatment.

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