The Ashcroft Practice
BB
B B. 3 years ago • From Google
Bad
From our encounters, the entire team—from receptionists to general practice managers and Dr Bath—appears completely neglectful. It seems they are deliberately structured to provide an utterly unacceptable service, particularly for elderly patients. Booking an appointment is virtually impossible, and the staff consistently demonstrate rudeness, indifference, and a total lack of engagement. Dr Bath appears to be perpetually absent, with most medical interventions occurring solely through 111 emergency calls, which frequently result in delayed diagnoses and unnecessary hospitalizations. The practice demonstrates a profound disregard for its fundamental healthcare responsibilities. It is genuinely bewildering that formal complaints have not been systematically escalated, and even more astonishing that this surgery continues to be considered operationally acceptable.
Kiren K.