Burnham Health Centre
Nita L. 2 years ago • From Google
Bad
Worst medical practice ever avoid at all costs
Would give minus stars if I could Been with this surgery for over 15 years and it seems to be rapidly deteriorating The receptionist acts like they own the place and respond like emotionless robots - an automated system would likely show more empathy They demonstrate complete indifference to serious family medical issues, and the doctors appear overwhelmed and disengaged. My personal complaints are numerous, including when my son was hospitalized in Chelsea, where medical staff were shocked by our GP's negligence regarding a previous December incident. This was a wake-up call, especially after my knee injury was mismanaged, causing prolonged suffering The final breaking point came during a physiotherapy session on Tuesday, where my pain unexpectedly worsened. Despite having a pre-booked appointment, the outcome was disastrous. When I called today seeking a callback, the receptionist coldly stated the physiotherapist could only offer an appointment on the 24th - an utterly ridiculous response Their attitude suggests they're doing patients a favor, with a callous "whether you live or die is not our concern" approach. I previously requested Naproxen but was bounced between departments, ultimately relying on my neighbor's assistance They supposedly have 24,000 patients but offer a pathetic 3-10 appointments through patient access - this is completely unacceptable I'm already distressed about my son's inadequate treatment, and this experience has intensified my frustration To make matters worse, a new, inexperienced doctor even threatened my daughter, despite her professional legal background God help anyone unfortunate enough to be registered here I'm not typically one to leave reviews, but their inhumanity and unprofessionalism are beyond comprehension They urgently need to be investigated and reported to NHS for these unacceptable service standards Why accept so many patients if you're fundamentally incapable of providing proper care?
Merely stopping by to collect my medication.
Burnham Health Centre
Marco C.
Receptionists lacking medical expertise (and empathy) should not be responsible for screening phone calls and determining the severity of patients' conditions or whether they require an in-person..
Burnham Health Centre
Anaiya P.
I was promised a callback, but given my work constraints that prevent me from keeping my phone accessible, I deliberately took a day off work. Yet again, no communication came through. This pattern..
Burnham Health Centre
Tracy K.
One word TERRIBLE 🙏 Just like other reviewers, I've been struggling to secure an appointment, repeatedly attempting without success I'm throwing in the towel now
Burnham Health Centre
Rachel R.
After relocating to the neighborhood, I was initially apprehensive about this medical centre due to some online reviews. However, following my first visit, I felt compelled to share my positive..
Burnham Health Centre
John S.
Parking situation: This is the typical parking behavior here, resulting in £500 worth of damage to my vehicle. The car park lacks surveillance cameras, and the responsible party simply fled the..
Burnham Health Centre
Natasha G.
I am planning to switch medical practices away from Burnham health centre. Since 2012, I've been a patient, but over the past 4-5 years, their service quality has dramatically deteriorated. I've..
Burnham Health Centre
Tibor T.
Getting a booking here is incredibly challenging. However, once you manage to secure a spot and arrive, the experience turns out to be satisfactory.
Burnham Health Centre
Sandor S.
I couldn't ever secure a consultation or connect with a physician, as they're perpetually occupied. Predictably, the sole treatment offered is paracetamol. These Google-affiliated medical..
Burnham Health Centre
Elaine W.
Utterly absurd - now you're forced to navigate through a convoluted online platform operated by an external service just to determine if you can even schedule an appointment.
Burnham Health Centre
keetaan p.
Unhelpful and discourteous employees.
Burnham Health Centre
Pinddi k.
Getting a doctor's appointment here is practically impossible! The front desk staff are incredibly condescending and seem completely indifferent to patients' health concerns. I'm left questioning..
Burnham Health Centre
E G.
I consulted with a delightful physician today (I believe her name was Dr. Hannah Symcox) who was incredibly supportive and kind. Additionally, I've been treated by Dr. Rajsingh, who is truly..
Burnham Health Centre
Umer J.
Contrary to the numerous negative accounts I've heard about various healthcare facilities, my experience at this center has been entirely different. The staff here are helpful and compassionate,..
Burnham Health Centre
Michael P.
Frankly? During the pandemic, the management slashed the medical staff by 33%, firing exceptional physicians over minor infractions. They clearly prioritize financial gain over patient welfare, and..
Burnham Health Centre
John S.
I secured a booking without much delay, though I was required to return to the location after a two-hour interval.
Burnham Health Centre
VijuSri V.
Absolutely terrible!!!! Scheduling an appointment is completely impossible... I sincerely wish someone would investigate this issue.
Burnham Health Centre
David W.
Spotless and well-maintained, this place is a true gem when it comes to cleanliness. Every surface shines, and there's not a speck of dirt to be found. The attention to detail in keeping everything..
Burnham Health Centre
Neil C.
The experiences others have described are spot on - the booking system is terrible. I tried using 111 earlier, and they recommended I urgently reach out to my medical practice today. Despite this..
Burnham Health Centre
Justina D.
The most incompetent general practitioner and front desk staff I have ever encountered in my entire life. I sincerely hope that no public funding is allocated to this practice, as they are..
Burnham Health Centre
Anthony H.