Balderton Primary Care Centre
Peter S. 3 years ago • From Google
Bad
Worst medical practice ever avoid at all costs
Utterly appalled by the complete disregard shown by the staff in this establishment. This place hardly qualifies as a medical practice and certainly doesn't merit being called a doctor's surgery. Indifferent, unreachable, vacant, and seemingly non-existent. The reception staff operate like a totalitarian regime, and their app is equally useless. I've been forced to use the walk-in centre in Newark multiple times due to the utter impossibility of receiving any semblance of care from this organization, which deserves to be shut down, reported to the highest authorities, and sued for negligence. Widely known as potentially the worst medical practice in the area, if not the entire country, it warrants nothing short of the most scathing review possible. Needing treatment today, I was let down once again, so off to the walk-in centre to queue and be seen by already overworked nurses earning far less than GPs who seemingly couldn't care less about serving the community. At least the walk-in centre staff demonstrate genuine compassion, and I'll likely see a doctor at some point today. I'll be transferring to another surgery as soon as possible, especially before reaching an age where medical care becomes more critical. My heart breaks for elderly patients or those with chronic conditions who must endure this abysmal level of service. They'll simply ignore you until you're beyond help.
An outstanding visit. The front desk staff was incredibly friendly and went above and beyond to assist me. Definitely worth checking out!
Balderton Primary Care Centre
Neil N.
I've discovered the staff to be incredibly welcoming, warm, understanding, and genuinely compassionate. I feel truly blessed to be associated with this practice, as the team has consistently stood..
Balderton Primary Care Centre
Jakub M.
Total embarrassment. Whether you ring at 8 PM or 9 PM - they consistently lack available appointments and always accuse you of contacting them too late. Even attempting to submit a sample for..
Balderton Primary Care Centre
Lauren N.
The staff at reception were shockingly inconsiderate, dismissing my urgent medical needs despite being pregnant with a severe infection. I was forced to wait 4 weeks and ultimately ended up..
Balderton Primary Care Centre
BRIAN SHACKLEFORD
Phoned for an appointment at 0800. Was second in the queue. Phone answered at 0807. (not bad I thought) Was told no appointments available , fully booked. Therefore there could only have been 1..
Balderton Primary Care Centre
hallie k.
frustrating experience. i arrived early, well before the scheduled surgery hours, and attempted to contact them at 8:30am during their stated open time. now it's 8:44am, and after making 15 separate..
Balderton Primary Care Centre
graham f.
Compassionate, efficient, well-structured, it's heartening to observe such significant progress
Balderton Primary Care Centre
Jason D.
I've repeatedly reached out to this practice via email over the past seven weeks and have received absolutely no response. My attempts to contact them by phone have also been futile, with the office..
Balderton Primary Care Centre
Andy A.
I reluctantly awarded a single star just to submit this critique. These services are futile, as you'd likely expire before receiving medical attention. When I attempted to schedule an appointment on..
Balderton Primary Care Centre
Talia K.
I submitted a complaint back in November. Today, at the end of February, I received a written response. The practice manager, in sheer delusion, claims my complaint isn't valid. Apparently, they..
Balderton Primary Care Centre
Danny P.
Steer clear of this platform - it's disrespectful and ineffective. The Evergreen app gives you a single opportunity, which vanishes once all appointments are booked. If you're unfamiliar with the..
Balderton Primary Care Centre
MMS M.
A totally inadequate general practitioner service. They essentially force patients to rely on Accident and Emergency. The chaotic 8am appointment booking system is clearly not an effective method..
Balderton Primary Care Centre
Jennifer B.
I phoned the clinic during the day, anxious about my infant, and was promptly attended to as the first caller. The front desk staff member was incredibly kind, briefly placed me on hold, and then..
Balderton Primary Care Centre
edith c.
I am truly appreciative of the outstanding medical attention we've experienced with Dr. Asante and her wonderful staff. I want to extend my heartfelt gratitude to the front desk personnel, who have..
Balderton Primary Care Centre
Klaudia K.
Abysmal service, zero compassion, and clearly unqualified staff. The BBC's investigation hit the nail on the head. This establishment is below any acceptable standard. No availability at 8:40, over..
Balderton Primary Care Centre
Rebecca N.
If I could rate this zero, I absolutely would. I signed up last month after reading reviews, thinking it couldn't be that terrible. Spoiler alert: it is!!! I've attempted 4 separate times to..
Balderton Primary Care Centre
Hazel W.
The vaccination process was swift, well-organized, and conducted with a pleasant demeanor.
Balderton Primary Care Centre
Lynn G.
Getting my flu shot was incredibly smooth and pleasant. The reception personnel and medical staff were absolutely fantastic. Much appreciation to everyone involved.
Balderton Primary Care Centre
Kaitlyn B.
Extremely satisfied with the procedure; the medical team demonstrates exceptional care and provides outstanding support throughout the process.
Balderton Primary Care Centre
Angela H.
🤣🤣🤣🤣🤣🤣 Attempted to reach out to the medical clinic about my test results, but discovered the phone lines are non-functional due to technical difficulties. This healthcare practice is utterly..
Balderton Primary Care Centre
Amber G.