JW

Jake W. 3 years ago • From Google

Rating

Bad

Worst medical practice ever avoid at all costs

The reception staff demonstrate nothing but disrespect and unprofessional behavior, failing to clarify their "emergency appointment" process or explain their arbitrary guidelines that deviate from official government recommendations. It appears one must be on the brink of self-harm to secure any appointment, and even then, you're limited to a brief phone consultation where the staff remain unhelpful and dismissive. They consistently manipulate their own protocols and generate endless excuses. For two weeks, I've called daily, only to find a single doctor available because the other is perpetually "ill". Their constant justifications and the profound level of disregard they display is absolutely appalling. This surgery is a complete waste of time, where patients are treated with utter contempt and total indifference. I strongly advise anyone to avoid this practice unless they wish to be completely devalued and ignored.

Other reviews for Broadway Medical Centre