HD

Helen D. one year ago • From Google

Rating

Bad

Worst medical practice ever, avoid at all costs

I am utterly appalled by this medical practice's shocking level of incompetence and disregard for patient care. Where do I even begin? After experiencing the devastating loss of my baby at 28 weeks, the administrative chaos was unbelievable. It took four weeks just to arrange a post-natal appointment, with staff seemingly unable to comprehend my simple request. When I finally saw a doctor, they callously asked why I hadn't brought my deceased child. Additionally, my elderly father has suffered tremendously under their negligent care. Patient records have been mixed up, nurses were denied to treat his open wounds, and critical test updates were consistently overlooked. His condition has deteriorated to such an extent that medical intervention now seems futile. Had they taken his initial symptoms seriously, his health might have been salvageable. My strongest recommendation is to avoid this practice at all costs and register with literally any alternative. The sole redeeming moment in their entire history is a compassionate house call by Dr. Kwan on Christmas Day in 1990 when I was three and battling meningitis - a stark contrast to their current abysmal standard of care.

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