RB

Richard B. one year ago • From Google

Rating

Bad

Worst medical practice ever disappointing healthcare experience

The service here is abysmal, and frankly quite alarming. The medical staff display a complete lack of empathy - my wife and I have consulted them approximately five times over our two-year registration, and invariably we've had to persistently advocate for ourselves to obtain any meaningful medical advice, guidance, or prescriptions addressing our genuine health issues. It's absolutely unbelievable that this practice continues to function. Moreover, the reception staff are discourteous and obstructive. I am thoroughly disgusted. Updating my initial critique to address the surgery manager's response: it's remarkably telling that six years after my original complaint, you've only now chosen to reply... clearly, I am no longer a patient at this practice, despite residing in close proximity. There are significantly superior NHS healthcare options in the surrounding area.

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