Lister House Surgery
MI
Musharraf I. 4 years ago • From Google
Bad
If I could assign zero stars, I absolutely would. Having been a patient here since birth, I can confidently say the practice has deteriorated dramatically and should honestly consider shutting down completely. The legendary doctors from decades past - Dr D'Silva, Nichol, O'Dong, and Yanny - would be appalled to see the current state of what was once an exceptional medical facility. The reception staff are incredibly discourteous, consistently refusing to schedule appointments and robotically instructing patients to call back at precisely 08:30 the next day. When you attempt to call at 08:25, the lines are inexplicably closed. At 08:30 sharp, the phone lines become suspiciously congested, leaving patients trapped in seemingly endless hold queues with zero information about their waiting position. They desperately need to upgrade their call management system! Even after enduring prolonged waiting times, all appointments are inevitably booked, and patients are callously redirected to call back the following day, perpetuating this infuriating cycle, or simply advised to contact 111.
Musa H.