IS

Ian S. 4 years ago • From Google

Rating

Bad

Worst medical practice ever experienced in my life

Alverton Surgery has hit rock bottom. I never thought it could deteriorate further. Their computer systems are completely unusable, prescription requests vanish without a trace before reaching the pharmacy, and I've received correspondence seemingly aimed at silencing my complaints. The practice nurse denied me essential treatment, leading to an infection. One morning, I stood helplessly at the locked entrance for 10 minutes, watching staff members blankly ignore me before I was forced to force the door open. To top it all off, they've now messed up my appointment time, preventing me from being seen today! I'm seriously considering involving NHS England to address these ongoing issues!!!!!

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