JD

Jacky D. 10 months ago • From Google

Rating

Bad

Worst medical practice ever experienced in my life

In all my 65 years, I've never encountered such a poorly managed medical practice. Over the past year, I've suffered three UTI episodes, and each time, no appointments were available, forcing me to contact 111 for emergency access. While some might suggest pharmacy medication, those over 64 still require a doctor's prescription. Yesterday's experience was the final straw. I emailed my repeat prescription last Monday, and when I checked Thursday night after a grueling 12-hour shift, I discovered it hadn't been sent to the pharmacy. During Friday's break, another long shift, I called the surgery and was informed I need a blood test first, with the earliest appointment in three weeks. The medication was crucial for my high blood pressure and other health conditions. When I questioned why I wasn't notified about the blood test requirement or why my medications were suddenly unavailable, I was told they would only issue an urgent referral after booking the blood test. This is completely unacceptable medical practice. They are essentially gambling with patients' health and well-being, and it's utterly unacceptable.

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