Priory Surgery
AM
Aaron M. 4 years ago • From Google
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PLEASE READ THIS! FIRSTLY, TO ANYONE READING THIS: I'M SAVING YOU FROM SERIOUS STRESS AND HOPELESSNESS. THIS SURGERY IS ABSOLUTELY THE WORST EXPERIENCE I'VE EVER HAD. IF THERE'S A WORD WORSE THAN "WORST," IT APPLIES HERE. HERE'S WHY! BOOKING A GP APPOINTMENT IS NEARLY IMPOSSIBLE - A 1/365 CHANCE YEARLY. THE RECEPTION IS CLEARLY PROGRAMMED TO TELL YOU TO CALL BACK AT 8AM THE NEXT DAY. WHEN THAT DAY ARRIVES, THEY WON'T ANSWER THEIR PHONE UNTIL 9:15am. WHEN YOU FINALLY CALL, THEY'LL CLAIM THEY'RE FULLY BOOKED AND REPEAT THE SAME CYCLE. THEIR PRACTICE MANAGEMENT IS ATROCIOUS! REQUESTING A PRESCRIPTION, DOCTOR'S LETTER, OR ANY DOCUMENT CAN TAKE 2 WEEKS TO 2 MONTHS IF YOU DON'T CONSTANTLY FOLLOW UP. EVEN WHEN YOU DO FOLLOW UP, THEY SEEM INDIFFERENT. INCREDIBLY, A SIMPLE SIGNATURE FROM THE PRACTICE MANAGER CAN STILL TAKE UP TO 2 WEEKS. ABSOLUTELY TERRIBLE PERFORMANCE. I FEEL SORRY FOR THE ONE EMPLOYEE WHO ACTUALLY TRIES TO HONESTLY EXPLAIN THEIR TERRIBLE MANAGEMENT. THE REST ARE COMPLETELY RUDE, UNREASONABLE, AND CLEARLY DON'T CARE ABOUT PATIENTS. I CANNOT COMPREHEND HOW THEY CONTINUE OPERATING DESPITE NUMEROUS COMPLAINTS. THERE ARE DEFINITELY BETTER HEALTH CENTERS IN WYCOMBE. IT'S UP TO YOU WHETHER YOU WANT TO EXPERIENCE THIS NIGHTMARE OR AVOID IT ENTIRELY.
J K.