SA

Samia A. 5 years ago • From Google

Rating

Bad

Worst medical practice ever terrible customer service

I'd rate this healthcare provider rock bottom, the service is utterly appalling. The reception team displays zero compassion, completely ignoring communication from pharmacies and refusing to respond to calls or emails. Their dismissive advice is simply to go to the emergency department. Attempting to contact them is a nightmare - I've had to dial over 90 times, with lines perpetually engaged and staff seemingly incapable of addressing any concerns. I'm absolutely certain I'll be switching providers immediately. They desperately need either a complete staff overhaul or should be shut down entirely!!! Absolutely disgraceful.

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