SF

Steve F. 4 years ago • From Google

Rating

Bad

Worst medical practice ever terrible customer service

A dreadful experience. Whether you interact via phone or in-person, you're confronted by hostile, uncooperative front desk staff who seemingly despise your presence. Schedule a phone consultation, and they'll inevitably fail to call as agreed. The healthcare providers demonstrate absolutely no sense of patient responsibility, consistently neglecting to follow up on critical medical referrals. Despite having a severe cardiac issue, I haven't received a single communication in twelve months. I feel completely abandoned and disrespected by this practice. The constant rotation of physicians means no doctor ever develops a comprehensive understanding of me as a patient. Apologies for the lengthy complaint, but their incompetence truly is that extreme!

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