TD

The D. 2 years ago • From Google

Rating

Bad

Worst medical practice ever terrible healthcare

Absolutely dreadful healthcare service with shocking management. When my daughter was seriously unwell, I couldn't secure a GP appointment for an entire week, despite persistently calling every morning from 8:30am. Between 8:30 and 9am, their phone system plays an automated greeting and then disconnects the call. Attempting to call after 10am results in being told no appointments remain and being redirected to dial 111. This frustrating cycle repeated daily for seven consecutive days. After hospital doctors examined my child and recommended follow-up tests at the GP, with documentation entered into their system, we still couldn't book an appointment despite relentless calling from their opening time. No appointments meant no essential tests could be conducted. I've also heard numerous similar complaints from other patients about this practice. My strong advice: steer clear of this clinic at all costs!!!

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