HC

Hugo C. 3 years ago • From Google

Rating

Bad

Worst medical practice ever terrible service

I made multiple attempts over consecutive days to secure a consultation at St Clements Surgery, and the process was incredibly frustrating. The challenge of obtaining an appointment is compounded by the requirement to wait on hold for 20 to 30 minutes every morning at 8am, only to be met with complete failure in scheduling. The staff demonstrate no empathy or customer service, abruptly ending calls without any explanation or apology, leaving patients feeling completely disregarded and helpless.

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