Quayside Medical Practice
MH
Michelle H. 2 years ago • From Google
Bad
Consistently failing to pick up phone calls, and even when contact is made, appointment availability is non-existent, both in-person and through their app. It's outrageous that I'm forced to navigate the NHS 111 online symptom checker just to secure a telephone consultation for the following day. The staff are entirely uncooperative, merely redirecting me via email to out-of-hours services where securing an appointment remains impossible. I was compelled to seek external assistance to obtain a referral, as the reception staff were completely unresponsive to my concerns. This medical practice clearly requires immediate intervention and should be placed under special measures.
Stephanie S.