Lichfield Grove Surgery

My experience with the practice is outstanding excellent doctors. All staff are very polite and helpful.

I was completely blindsided when I discovered my child has been unexpectedly struck off the patient register at this medical practice without any prior notification. Upon attempting to schedule a..

Medications are not administered according to the prescribed schedule

I've previously been thoroughly satisfied with this medical practice, but recent developments have me seriously reconsidering my choice. The receptionist's attitude is unhelpful, and their..

I feel compelled to share my experience at Litchfield Grove surgery, specifically highlighting the exceptional nurse Michelle. Her interaction with children and parents during vaccination..

Absolutely terrible medical professionals!!! These doctors are completely clueless about patient care! They seem utterly incompetent when it comes to prescribing appropriate treatments for symptoms...

I've been registered with this general practice for over seven years, and whenever I've had a serious issue, no one seems to care. In the past week alone, I've called the GP more than five times and..

The customer experience fell far short of expectations. Additionally, phone calls consistently went unanswered. Absolutely the worst service imaginable.

The personnel demonstrated exceptional customer service, displaying genuine politeness and compassion. They listened attentively to my concerns and went above and beyond to provide the most..

During my parents' flu vaccination appointment, they inquired about the frequency of travel vaccinations for South Asia. The nurse's response was shockingly unprofessional. She abruptly dismissed..

Since Dr. Arnold and a key professional receptionist departed, this practice has devolved into a terrible establishment with completely incompetent staff. - Scheduling appointments is consistently..

They have introduced a new system where you wait 30 mins to speak to a receptionist who then sends you a link to an online form which does nothing helpful to express what you need but asked 40..

The medical professionals are decent, but the front desk staff are discourteous, unmotivated, and ineffective. They fail to perform their duties competently, causing patients to endure long wait..

This establishment is absolutely terrible, and if you dare to voice a complaint, they'll immediately shut you down with a "zero tolerance" policy, forcing you to seek services elsewhere. I've been..

The employees are courteous and provide excellent assistance.

Whenever I've reached out to the front desk, the staff have consistently demonstrated exceptional support, empathy, and kindness. In particular, Marian stands out as an exemplary representative who..

Whenever I seek medical guidance or a prescription for myself or my toddler, I'm met with a dismissive response: "No need for medical consultation, just visit a pharmacy for over-the-counter..

I spoke to the Practice Manager (Kuldip Singh) today, she went above and beyond to help with my query. I highly recommend this practice very polite staff and Doctors,

You must arrive early to submit the recipe to the collection point. No translation services are available. The medical terminology is highly intricate and challenging to comprehend.

Absolutely top-notch in every way. The front desk staff are incredibly welcoming and supportive (contrary to some other reviews I've read). I've been a patient here for several years and frequently..