Riverside Medical Centre

I'm uncertain about the current state of this medical practice. While the phone system remains terrible and securing an appointment is incredibly challenging, my in-person interactions have actually..

The sole reason for my one-star rating is the requirement to provide feedback. The staff's unprofessional attitude has been frustrating, as I've spent two days attempting to secure an appointment..

The surgical procedure was top-notch, and I encountered zero issues. The front desk staff were incredibly courteous and efficient. I want to express my sincere gratitude to the entire team for their..

Spent 20 minutes waiting on the phone just to schedule an appointment, only to be told no slots are available. They suggested getting an out-of-hours doctor to contact me, but that needs to happen..

Absolutely dreadful medical clinic! The front desk staff are incredibly unpleasant and miserable, constantly breaching patient confidentiality and offering zero assistance. The doctor seems..

I reached out today about a persistent infection, a problem that doesn't warrant a full doctor's visit. The incredibly helpful receptionist guided me through using the clinic's online messaging..

Positioned 25th in line, only to be abruptly disconnected after three-quarters of an hour—absolutely disgraceful. I was attempting to secure a follow-up covid vaccination for my autistic son, and..

It's disheartening to witness an organization that prioritizes financial gain over the well-being of patients. The current approach seems more focused on administrative processes than genuine..

Absolutely dreadful. Scheduling a doctor's visit here is impossible. I've been unable to secure a single appointment despite being registered for more than twelve months.

Attempting to access their service has been an incredibly frustrating experience that left me hesitant for weeks before finally mustering the resolve to contact them. Upon calling, I was..

Scheduling a consultation requires an excruciatingly long wait, often extending beyond twelve months. Absolutely unbelievable.

An absolutely exceptional healthcare facility! Consistently incredibly welcoming and wonderfully helpful!! Transferred to this clinic 2.5 years back and they have been outstanding, completely..

Terrible service with scheduling difficulties. Steer clear of this location and save yourself the frustration and wasted effort.

Every time I try to schedule a visit, it's impossible. The waiting room is always packed, and you're guaranteed to spend roughly two hours just sitting around doing nothing.

Tried to schedule a medical consultation for my child today, and the clinic's response was completely unhelpful. When I explained my son's health concerns, they dismissed me, suggesting I wait until..

I've been attempting to contact the surgery since 1:30 PM, and now it's 2:24 PM. The facility is shut down for staff training, contrary to Google's information, and won't reopen until 6:00 PM.

Scheduling is an absolute nightmare here. Every time I try to book a slot, it's like hitting a brick wall. Impossible to get through, and when you do, the available times are completely..

Consistently top-notch care, absolutely zero issues, and seamless access to medical professionals every single time.

From 8am-9am: Phone wait times exceed an hour with no clarity on queue status or estimated wait duration. Appointment scheduling calls appear limited to 8am to 10:30am window. By 9am: Attempted..

This medical practice is absolutely the most dreadful I've encountered. The receptionist staff are incredibly discourteous and oblivious, seemingly dedicated to being as patronizing and miserable as..