Royal Arsenal Medical Centre
Ligia O. one year ago • From Google
Bad
Worst medical practice ever terrible service nightmare
The medical practice appears deserted every single visit. Receptionists are completely useless and unhelpful. They constantly redirect you to online channels, which then bounce you to local pharmacies, who refer you to NHS 111, which instructs you to call your practice - but the receptionists remain unable to assist. In-person communication is already impossible... I'm baffled by the very existence of their reception desk. During my registration, I completed numerous forms and detailed my ongoing prescriptions, yet they took no action whatsoever. Consequently, I was left without medication for a fortnight. To make matters worse, they scheduled my initial appointment with a healthcare worker who was visibly searching Google to learn how to measure blood pressure. I strongly suspect this individual was not in a fully coherent state. Having resided in multiple UK cities and London neighborhoods, I can confidently declare THIS IS UNQUESTIONABLY THE MOST TERRIBLE GP I'VE EVER ENCOUNTERED. It's absolutely outrageous that our tax contributions support such abysmal service. Urgent intervention is absolutely necessary!
I encountered an absolutely terrible experience with this general practitioner. Living with chronic back issues since childhood, my condition has progressively deteriorated with age. There are..
Royal Arsenal Medical Centre
Uriah B.
I reluctantly award this medical practice a single star, wishing I could rate it even lower. Having been a patient at Burrage surgery for more than two decades, predating their current premises, I..
Royal Arsenal Medical Centre
Ligia O.
The medical practice appears deserted every single visit. Receptionists are completely useless and unhelpful. They constantly redirect you to online channels, which then bounce you to local..
Royal Arsenal Medical Centre
Lorincz U.
I'm unfamiliar with NHS since I've been healthy since relocating to the UK and previously handled medical needs by returning to my home country. When I recently sought assistance and approached the..
Royal Arsenal Medical Centre
Sharon O.
The digital booking platform is a real game-changer. I absolutely despise calling medical practices due to endless waiting times. This summer, I've submitted three appointment requests, and each one..
Royal Arsenal Medical Centre
Penny R.
I am absolutely thrilled with the exceptional support and medical attention my father received after I reached out to them via email. The staff and doctor were incredibly responsive, and within just..
Royal Arsenal Medical Centre
aryana k.
Monika demonstrated incredible kindness and was extremely supportive throughout our interaction!
Royal Arsenal Medical Centre
Plant F.
A medical practice that demonstrates complete disregard for patient well-being and communication. They arbitrarily cancel scheduled consultations without providing any rationale, fail to inform..
Royal Arsenal Medical Centre
Laura S.
Recently signed up and the front desk staff have been accommodating. The physicians are supportive and compassionate.
Royal Arsenal Medical Centre
Anonymouse
This GP is borderline medical negligence. I won’t go into details but the incompetence of their staff has caused delay to my medical attention, you have to fight to get them to do anything useful..
Royal Arsenal Medical Centre
Mo M.
Appalling healthcare service that completely misses the mark! The medical staff demonstrate zero empathy, completely dismissing patients and refusing to listen to their concerns. They instantly..
Royal Arsenal Medical Centre
Jackie K.
I've been a patient at this medical center for nearly four years, and my first confrontation was with Dr. Nnaji Ugochi. I questioned her unprofessional communication style when I was merely seeking..
Royal Arsenal Medical Centre
Daivukas D.
Excellent training session with incredibly supportive and highly competent personnel.
Royal Arsenal Medical Centre
Y S.
Recently signed up with this medical office and I can confidently state that scheduling an appointment is a frustrating experience. Phone wait times stretch to nearly half an hour, and the front..
Royal Arsenal Medical Centre
Eszter R.
I've been thoroughly impressed with this medical practice lately. When I couldn't secure an immediate appointment, I was pleasantly surprised to receive a follow-up call the next day with an..
Royal Arsenal Medical Centre
Julie A.
I have (mercifully) just transferred to a different GP practice outside London. In just one week, I've received more attentive care than during an entire year at my previous surgery. I want to be..
Royal Arsenal Medical Centre
Soumya S.
If you're registered with this medical practice, I strongly recommend seeking private healthcare coverage immediately, as their service is incredibly inadequate. The front desk staff display a clear..
Royal Arsenal Medical Centre
Shan S.
My ADHD medication referral, which was supposed to be processed six months ago, has been completely stalled by this GP practice, leaving me in continuous distress. The staff are utterly..
Royal Arsenal Medical Centre
Alex L.
This is absolutely terrible. They've recently implemented a new online appointment booking system that's exclusively available from 8-2:30 during weekdays. For someone like me who works 9-5 with a..
Royal Arsenal Medical Centre
Eugene E.
Upon relocating to Royal Arsenal Riverside, I was initially apprehensive about selecting this medical practice due to its poor online reputation. However, my personal experience has been entirely..
Royal Arsenal Medical Centre
Klauz M.