KC

Klaudia C. one year ago • From Google

Rating

Bad

Worst medical practice ever terrible service nightmare

My encounter with this medical practice was nothing short of abysmal. Their incompetence was evident from beginning to end. The reception staff consistently demonstrate rudeness and an utter lack of helpfulness, displaying no compassion or genuine desire to assist patients. I've been enduring a 10-day wait for a straightforward prescription to be forwarded to the pharmacy. Each time I contact them (after an excruciating 30+ minute telephone queue), I'm assured it's been sent—yet the pharmacy remains empty-handed. There's a complete absence of accountability, and no one seems interested in resolving the issue. Securing an appointment is practically unachievable, and on the rare occasion you actually connect with staff, you're confronted with dismissive attitudes instead of supportive guidance. It's an absolute exercise in futility and incredibly demoralizing, particularly when you're already struggling with illness. Steer clear of this practice if possible—your medical needs deserve far more considerate and professional treatment.

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