SP

Shadows P. one year ago • From Google

Rating

Bad

Worst medical practice ever with impossible appointment system

Absolutely dreadful new booking process that appears designed to prevent patients from securing medical consultations. I rang at 9:45 while feeling extremely unwell, and since then have endured 4 text messages and 2 additional phone calls. Despite explicitly requesting a direct call, they persist in sending impersonal messages... and still no appointment scheduled. At this rate, I could potentially expire before receiving any medical attention from this practice! Furthermore, I contacted your complaints line back in January seeking a callback from the Practice Manager, and to this day, I've received absolutely no response. Your superficial Google replies are completely meaningless, and quite honestly, this entire medical surgery requires a comprehensive investigation into its systematic failures!

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