Woodland Avenue Practice
Mirza R. 5 years ago • From Google
Bad
Worst medical practice ever with terrible appointment system
The medical practice has seriously deteriorated from its previous quality. Securing an appointment has become an incredibly frustrating experience. Phone booking is virtually impossible. Patients must physically arrive extremely early in the morning with no guarantee of success, and only a small fraction of those waiting actually manage to book a slot. The majority are sent home disappointed, strategizing about how to arrive even earlier next time. It's disheartening to witness such a once-reputable practice decline so dramatically. This morning, specifically on 03/06/2021, I called the surgery around 10:30am. I was initially positioned at queue number 19. After an extended wait, just as I reached the first position in the queue, they abruptly disconnected the call. Upon redialing, when I had progressed to number 3, they cut the line again. I'm unsure whether this is deliberate or simply incompetence, but the system is absolutely unacceptable.
This medical practice is absolutely terrible!!! The front desk staff are incredibly discourteous. They consistently lack available appointment slots. I phoned this morning precisely at 8:08am (right..
Woodland Avenue Practice
jackie K.
I'm devastated that after being loyal to this medical practice for 35 years, even registering my young children here, the new 111 appointment system is absolutely absurd. It's no wonder our local..
Woodland Avenue Practice
Shakeel A.
Repeatedly attempted to schedule an asthma consultation, yet consistently thwarted in my efforts to connect with the medical office over an extended period of time.
Woodland Avenue Practice
Obedullah M.
Hope you enjoy waiting forever to schedule a visit! ;)
Woodland Avenue Practice
Elitezaffi C.
This medical procedure is an absolute embarrassment. Trying to schedule a consultation is nearly impossible. Be prepared to endure endless waiting and frustration before you'll even get a chance to..
Woodland Avenue Practice
Paul C.
This is absolutely the most terrible practice I've ever encountered; it's completely ridiculous and deserves to be shut down entirely.
Woodland Avenue Practice
Robin D.
Called the day before regarding my wife's prescription, which had been submitted over a week prior and remained unprocessed. Staff claimed the doctor was on vacation but guaranteed the prescription..
Woodland Avenue Practice
Yasmin M.
A truly dreadful setup that fails those most in need. Their communication is abysmal - phone lines are perpetually busy with no way to wait in a queue. It's utterly devastating when you're..
Woodland Avenue Practice
Asma A.
Top-notch physicians, but the front desk personnel are absolutely terrible. They're discourteous, ineffective, and show zero remorse. They scheduled an appointment for 9:36 am and expected me to..
Woodland Avenue Practice
Lynda R.
My experience with this surgical team has been exceptional from start to finish. They've been incredibly responsive, reaching out promptly after test results to collaborate on a comprehensive..
Woodland Avenue Practice
Samantha F.
Communication with this company is absolutely terrible. Calls drop consistently, and their email responses are non-existent, making it impossible to reach anyone. I submitted a medication request on..
Woodland Avenue Practice
Email E.
An absolute nightmare of a medical clinic that fails miserably at providing even basic healthcare services. Their staff seem completely disinterested, wait times are ridiculously long, and the..
Woodland Avenue Practice
Zeeshan S.
I got a notification of a call I missed, but attempting to return the contact was completely futile...
Woodland Avenue Practice
naila k.
Enduring daily wait times exceeding an hour, starting with a lengthy morning queue, I've been registered with this GP practice for nearly nine months without seeing a doctor. As a diabetic and..
Woodland Avenue Practice
Maria M.
Getting in touch with their support team is an absolute nightmare. The phone wait times are excruciatingly long, easily stretching to 60 minutes or even longer. Incredibly frustrating experience.
Woodland Avenue Practice
chelsea c.
I've been a patient at this medical practice for over three decades, and scheduling has never been an issue for me. Simply calling at 8am guarantees a same-day appointment. While the waiting time..
Woodland Avenue Practice
Farhat A.
I'll share two experiences, though I could recount many more. 1. The medical staff and physicians are thoroughly inept. Recently, I required a prescription renewal for a cream, but instead of..
Woodland Avenue Practice
Y N.
A complete disaster of a general practice that has deteriorated dramatically. They show zero patient support and provide rude, dismissive responses when you call. I'm definitely switching healthcare..
Woodland Avenue Practice
MD A.
Currently, I've been on hold for over an hour and ten minutes, with just five callersstill ahead of me in the queue. I'm still waiting... now it's been one hour and twenty-four minutes 😑
Woodland Avenue Practice
Farah A.
I recently switched to Woodland Avenue GP practice, and they are SIGNIFICANTLY superior to any other I've encountered. The staff demonstrate genuine compassion, empathy, and exceptional..
Woodland Avenue Practice
Anika N.