J(

Jack (. 5 years ago • From Google

Rating

Bad

Worst medical practice ever with terrible customer service

I spent hours dialing repeatedly just to connect. Booking a doctor's appointment is impossible - no advance scheduling allowed, and consultations are exclusively telephone-based. You're restricted to same-day appointments only! How am I supposed to predict when I'll fall ill to match their bizarre availability? The front desk staff are shockingly unprofessional and incompetent, with my partner being made to wait for a sample container that was physically within arm's reach. Each phone call leaves me feeling demeaned and disrespected by their reception team. This practice desperately requires comprehensive customer service improvement.

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