St Catherines Health Centre
Goose1535 G. 2 years ago • From Google
Bad
Worst medical practice ever with terrible service
The surgical practice is an absolute disaster. Scheduling an appointment is virtually impossible, yet the waiting room remains empty. The staff are dismissive and provide generic, unhelpful responses, completely disregarding medical advice from professionals at Arrowe Park. I strongly advise steering clear of this clinic. My partner has been forced to visit A&E three times due to St. Caths' sheer incompetence. Their new online booking system is a nightmare. Phone inquiries are redirected online, with no consideration for elderly patients or those without internet access. When I highlighted my lack of internet connectivity, the receptionist mockingly laughed. They've now prevented my 4-year-old from getting an appointment for three days, repeatedly redirecting us to walk-in clinics that have also turned us away. My partner, who suffers from fibromyalgia, is similarly unable to receive proper care. Their solution? Recommending ibuprofen gel for a chronic condition. It's utterly ridiculous. The practice manager is equally indifferent. I'll be escalating this to our local MP and the NHS. Steer clear of this practice at all costs.
Quite contemporary in its approach. I'd much rather seek treatment at this facility compared to Arrowpark Hospital.
St Catherines Health Centre
Jenni M.
Charming establishment with ample parking space, impressively pristine and contemporary. The coffee shop is equally delightful.
St Catherines Health Centre
Adele J.
Won't allow me to give zero stars. I'll be switching healthcare providers after this absolute disaster with my child. This general practitioner practice desperately needs to get their act together.
St Catherines Health Centre
Ricky R.
An absolute nightmare of a medical practice - steer clear at all costs. Their doctors are predominantly subpar, with only a few exceptions. The overall quality of care is shockingly poor, making..
St Catherines Health Centre
John D.
Convenient parking area and courteous, competent employees
St Catherines Health Centre
Rachel M.
The medical practice's customer service is abysmal, and I'm questioning their professional standards. When I attempted to schedule an appointment, I was shunted to a walk-in centre with an..
St Catherines Health Centre
Craig 2.
Dr Pryor and Dr Roberts are absolutely wonderful, providing exceptional support for my client. They continue to demonstrate outstanding care and compassion - kudos to them!
St Catherines Health Centre
Jason J.
Consistently providing excellent assistance
St Catherines Health Centre
TAP1 T.
Absolutely abysmal customer service with staff displaying complete indifference. They completely disregard the needs of a young infant and consistently fail to respond to communication. I sent an..
St Catherines Health Centre
Jan C.
Following his high blood pressure diagnosis, my husband's physician requested a follow-up in two weeks to evaluate his medication's effectiveness. However, when he attempted to schedule this crucial..
St Catherines Health Centre
debbie m.
I recently underwent wisdom tooth extraction by Aman after avoiding dentists for nearly a quarter-century. My anxiety was through the roof walking in, but Aman and Lois, the nurse, instantly calmed..
St Catherines Health Centre
Harry F.
Visited the office this morning to follow up on a matter and was welcomed by Julie at the front desk. She was INCREDIBLY friendly, EXCEPTIONALLY understanding, and TREMENDOUSLY supportive !!! I'd..
St Catherines Health Centre
Jennifer M.
All communication happens digitally, and the general practitioner typically responds within a couple of hours, essentially directing patients to visit a walk-in centre or pharmacy. I attempted to..
St Catherines Health Centre
janet w.
I approached the help desk seeking assistance and inquired about a department. Several staff members were present, and when I mentioned my hearing difficulty, one employee found it entertaining to..
St Catherines Health Centre
Alex E.
Will not be returning here with my baby! Visited today seeking guidance about recurring red rashes and marks on my child. These marks consistently vanish within 20-30 minutes of her being..
St Catherines Health Centre
Pixie P.
Charming employees throughout the premises, yet the front desk personnel on the ground level are exceptionally hostile. Attempting to schedule a doctor's appointment becomes a daunting and..
St Catherines Health Centre
Di B.
Visited the bone scan facility today and it was absolutely excellent. The environment was immaculately clean, and the staff were incredibly courteous and supportive. Special thanks to Angie, the..
St Catherines Health Centre
Tony H.
I'm unable to provide a genuine assessment since my sole visit occurred half a century ago during my birth, which hardly qualifies as a meaningful review experience.
St Catherines Health Centre
James M.
Completed my eye exam and procedure in a quick half-hour session, super efficient and smooth.
St Catherines Health Centre
Debbie E.
I accessed this GP service as a backup when my regular clinic had no available slots. The care was excellent, despite a slight delay of around 15 minutes during my visit.
St Catherines Health Centre
Keith W.