PG

Prince G. 2 years ago • From Google

Rating

Bad

Worst medical practice ever with zero customer service

Securing a medical consultation here is virtually impossible without physically showing up. Their telephone support is completely ineffective, with calls perpetually unanswered - you'd have better odds winning a massive lottery than reaching someone. There's no digital booking system, so working professionals must sacrifice an entire day just to interact with reception staff. Even after investing that time, there's no assurance of actually seeing a doctor. Inexplicably, they refuse to schedule appointments for the immediate next day, displaying a frustratingly rigid approach. Their dysfunctional system inevitably drives patients to emergency departments for non-urgent issues, creating unnecessary strain on hospital resources. These healthcare providers desperately need to modernize and improve their patient access protocols.

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