AY

Aylin Y. 3 years ago • From Google

Rating

Bad

Worst medical practice ever with zero help

The rating system fails to capture my frustration, as there should be a zero-star option. Attempting to reach the surgery is impossible, with staff consistently disregarding incoming calls. Despite multiple complaints about their communication issues, no meaningful changes have occurred. Securing an appointment is incredibly challenging. Even patients with serious conditions like head injuries are relegated to impersonal telephone consultations. The practice manager is exceptionally unprofessional, demonstrating a complete lack of communication skills and managerial competence.

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