RJ

Ricardo J. 4 years ago • From Google

Rating

Bad

Worst medical practice in kent avoid at all costs

Without a doubt, this practice ranks as the worst in Kent, and it pains me to admit that there's virtually nothing positive to say. As numerous others have pointed out, the phone wait times are absolutely unacceptable, and the receptionists are incredibly discourteous - we've even experienced being abruptly disconnected mid-call. Both my spouse and I have suffered misdiagnoses, with my hip clearly clicking three years ago, yet being wrongly assessed as a torn thigh muscle. The new facility appears sterile and unwelcoming, resembling a 21st-century embodiment of Scrooge and Marley's heartless establishment. (And this might even be unfair to Marley.) We haven't had an in-person consultation with a doctor in two years, and my strongest advice to anyone considering registering here is to absolutely avoid doing so. We've felt completely abandoned by the NHS for the past two years, and I implore others not to repeat our mistake - seek healthcare elsewhere!

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