LR

Lorraine R. one year ago • From Google

Rating

Poor

Worst medical practice i've ever experienced

The decline of this once-excellent practice is truly appalling. Dr Rao's formerly stellar medical center has devolved into a complete shambles. The physicians demonstrate minimal English comprehension and consistently fail to review patient histories before consultations. Their prescription line's answering service is akin to a ghost ship, with messages seemingly vanishing into thin air - I'm still waiting for a response to a message from earlier this week. Their absurd early Thursday afternoon closure means patients are effectively abandoned for four and a half days. The reception staff urgently require comprehensive communication training, as they demonstrate a shocking inability to listen and have even brazenly disregarded professional advice from paramedic teams. This establishment is nothing short of a professional embarrassment that patients should steer well clear of.

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