SM

Sam M. 10 months ago • From Google

Rating

Bad

Worst medical reception ever unprofessional service

Julie at the front desk is consistently hostile, dismissive, and aggressive during phone interactions. Her communication style is demeaning and condescending, making patients feel belittled every single time they attempt to contact the medical office. The phone wait times are completely unacceptable, with callerss forced to endure over 50 minutes of irritating background music, only to be abruptly disconnected without any assistance. The entire practice is unprofessional, and it's astonishing that Julie remains employed given her appalling treatment of patients.

Other reviews for Whitley Road Medical Centre