SL

Skot L. 4 years ago • From Google

Rating

Bad

Worst medical service ever absolute nightmare

I'm utterly astonished that I'm even granting this service a single star. Over the past five days, I've attempted to reach the surgery using two separate phone numbers, but the lines are perpetually busy. Their call-back feature is completely non-functional, forcing me to physically visit the surgery and seek assistance from the receptionist, who proved utterly useless. When I requested she relay a message to the GP, she flatly refused (as if doing her job would be some tremendous inconvenience). She dismissively suggested I try the online system, which is not a viable option for my specific needs. Perhaps in the future, they might consider actually answering their phones and providing genuine customer support.

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