Mckenzie House Surgery
Skot L. 5 years ago • From Google
Bad
Worst medical service ever absolute nightmare
I'm utterly astonished that I'm even granting this service a single star. Over the past five days, I've attempted to reach the surgery using two separate phone numbers, but the lines are perpetually busy. Their call-back feature is completely non-functional, forcing me to physically visit the surgery and seek assistance from the receptionist, who proved utterly useless. When I requested she relay a message to the GP, she flatly refused (as if doing her job would be some tremendous inconvenience). She dismissively suggested I try the online system, which is not a viable option for my specific needs. Perhaps in the future, they might consider actually answering their phones and providing genuine customer support.
Called to schedule an appointment and was informed I was fourth in line. After waiting for nearly an hour, I was suddenly told I was next in queue, only to be then dismissed and advised to call back..
Mckenzie House Surgery
Reece O.
These medical professionals are completely incompetent; my mother is suffering from excruciating lower back pain without receiving proper care or relief.
Mckenzie House Surgery
Brian S.
Absolutely terrible customer support - impossible to reach anyone. Constantly transferred between different numbers, getting disconnected each time. Tried lines 7, 1, and 5, and each attempt ended..
Mckenzie House Surgery
debbi c.
Got my two COVID-19 vaccine doses at this location, and their organization and hospitality are top-notch. The entire process was incredibly smooth and well-managed. Every staff member was incredibly..
Mckenzie House Surgery
Sarah M.
The scheduling process here is utterly ridiculous and completely dysfunctional. I'm beyond frustrated with how poorly organized and ineffective their booking system is. It's like they've designed it..
Mckenzie House Surgery
Leigh J.
Professional and welcoming staff made my vaccination experience seamless. Their systematic approach and warm demeanor were exactly what I hoped for during the process.
Mckenzie House Surgery
perri l.
Repeatedly failed to correctly diagnose my young daughter despite obvious indicators of a serious neurological condition over an extended period. Despite clear warning signs pointing to a brain..
Mckenzie House Surgery
Leon W.
Completely unable to provide a timely sick note detailing my capacity for modified work responsibilities. This service has directly caused significant financial strain for me. My recommendation is..
Mckenzie House Surgery
Janet L.
The staff managing the coronavirus vaccination center demonstrated exceptional organizational skills and utmost professionalism. The environment felt calm and welcoming. They articulated the..
Mckenzie House Surgery
tuinui n.
Penny-pinching mentality! Prioritizing costs over patient well-being, leaving me utterly frustrated without proper wound care supplies. The subpar dressings provided are ineffective and fail to..
Mckenzie House Surgery
Sadie S.
These medical professionals are absolutely the most incompetent practitioners ever encountered. They consistently fail to provide essential medications and demonstrate catastrophic communication..
Mckenzie House Surgery
Abigail W.
Got my second coronavirus shot this afternoon - the process was super speedy and the healthcare workers were really nice and welcoming.
Mckenzie House Surgery
Kathleen C.
The entire team demonstrated exceptional kindness and professionalism. Kudos to the National Health Service for their outstanding service.
Mckenzie House Surgery
Sally H.
Super smooth and well-coordinated vaccination site! The injection was completely painless. Kudos to the team for their excellent management and professionalism 👍
Mckenzie House Surgery
Abbie S.
Got my initial and follow-up covid shots here. The process was incredibly smooth and speedy, and the personnel were absolutely delightful!
Mckenzie House Surgery
Charlotte G.
I'm glad to share my thoughts on this experience. The entire process was swift, welcoming, and enjoyable, thanks to the exceptional staff. Compared to my initial vaccination, this time was notably..
Mckenzie House Surgery
Lauren H.
I am incredibly grateful for Dr. Timlin's exceptional care during my father's follow-up appointment following his stroke two weeks ago. Despite being clearly short-staffed, Dr. Timlin took the time..
Mckenzie House Surgery
Julie W.
I've been a long-time patient at this practice, and their service has seriously deteriorated. After a severe fall requiring a shoulder replacement, I was discharged with pain medication, including..
Mckenzie House Surgery
Janet B.
The service was exceptional, with all staff members displaying remarkable warmth and compassion throughout my interaction.
Mckenzie House Surgery
Jo J.
The employees here are incredibly welcoming and genuinely supportive.
Mckenzie House Surgery
Sheila H.