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Alex R. one year ago • From Google

Rating

Bad

Worst medical service ever avoid at all costs

Absolutely dreadful customer experience. Their phone system is a nightmare, forcing you through endless automated menus before you can even speak to a human, and then you're left waiting for an eternity. They suggest downloading their app, which turns out to be completely non-functional. I was dealing with a confirmed bacterial infection that required antibiotics, as verified by my doctor, and after starting the treatment, they suddenly inform me they can't prescribe the medication and tell me to wait until Monday to schedule an appointment. Any rational person understands that interrupting an antibiotic course is medically irresponsible. My advice: steer clear of this medical practice and find a healthcare provider who actually cares about patient well-being!

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