The Grange Medical Centre

I met with Dr Vamsee for my consultation, and he was exceptionally professional and comprehensive. His approach truly stood out to me. While scheduling can be challenging and the phone lines are..

I attempted to register my husband and myself on this platform, following the website's instructions to submit forms via email. One particular form proved challenging, so I visited in person for..

Update: Submitted medication request online to circumvent calling issues -> only partial prescription fulfilled. Despite lifelong asthma, one inhaler remains absent from my repeat prescription, with..

The employees were courteous and competent, providing a welcoming and efficient service.

Scheduling an appointment here is a nightmare. Their phone lines are perpetually jammed, with messages like "unable to take calls" or "you're 17th in the queue". They suggest pressing 8 for a..

Scheduling via phone can be challenging, but the app makes booking a breeze. Dr. Commane, Dr. Wrigley, and Dr. Thornton are truly exceptional. They genuinely listen and take a proactive approach to..

Scheduling an appointment here is practically impossible, whether by phone or online. The front desk staff are extremely uncooperative and display zero empathy - the only reason I haven't changed..

Attempting to contact them by phone proved futile, so I decided to visit in person. Their response? "Sorry, appointments can't be made here!" Unbelievable. When I finally managed to communicate,..

The welcome team at reception is top-notch and incredibly warm. Every physician here is approachable, polite, and genuinely attentive to patients' concerns. An in-house physiotherapist is available,..

I visited Dr. Wrigley and nurse Abi for my scheduled consultation today. I wanted to express my sincere gratitude to both of them for their compassionate approach that helped me feel relaxed and..

Completely unacceptable medical practice. I've been a patient here for a decade, and securing an appointment has become utterly impossible. Attempting to call at 8am, I've been unsuccessful 36..

Absolutely pointless. The staff there are completely unhelpful. No matter what issue you're experiencing, they offer zero support and are never accessible. Their standard response is to redirect you..

Whenever I require medical attention, I can easily secure an appointment. Their quick response system and digital health platform are exceptional—I'm truly delighted I chose this practice!

Uncertain about their current operational status

Hello to all Grange medical members. I want to share my frustrating experience with the centre's abysmal service level. Despite the advertised phone lines opening at 8:00am, this is far from..

Charlotte at the front desk was incredibly supportive and comforting during a challenging moment for me today (I'll spare you the backstory).

After perusing online feedback, I initially harbored significant reservations about scheduling a consultation. Despite my hesitation, I booked a slot through the NHS app early last Friday morning at..

Completely useless when scheduling. You call midday and endure a 45-minute wait, finding yourself 17th in line, only to be dismissed and instructed to ring back after 2pm because no slots are..

Absolutely dreadful service that I can only suggest to someone who finds pleasure in endless waiting, only to have their call abruptly terminated. This frustrating scenario is a consistent..

A bureaucratic medical practice that treats patients as a nuisance. Simply attempting to call results in an exhaustive list of prohibitions, followed by a maze of menu options, often ending in an..