RU

Rico U. 4 years ago • From Google

Rating

Bad

Worst medical service ever, completely unresponsive

I desperately sought a same-day consultation due to my worsening Tonsillitis, which was causing me significant discomfort. I reached out via phone and email, emphasizing the critical nature of my condition as my symptoms were rapidly deteriorating. They assured me a physician would contact me promptly, but I ended up waiting the entire day. I made multiple follow-up calls to check my status, and they repeatedly claimed I was on the waiting list and would be contacted before the practice closed. When 6 PM arrived, I had received no communication whatsoever. The medical center became completely unresponsive, forcing me to seek treatment at the hospital. What on earth do British healthcare providers consider an urgent medical situation?!?!? The level of care and responsiveness is absolutely appalling.

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