BW

Barry W. one year ago • From Google

Rating

Bad

Worst medical service ever experienced in my life

After relocating to this area and experiencing a recent asthma episode, I urgently required medical attention, though not severe enough to warrant an emergency room visit or urgent care call. Shockingly, I endured a 50-minute wait on their phone service, only to be dismissively advised to contact 111 or visit A&E, despite simply needing a prescription renewal—something impossible to obtain from an emergency department. They then instructed me to collect registration forms to complete my surgery enrollment. No provision for temporary registration, no semblance of compassionate care—just a callous suggestion to call 111, making it abundantly clear that my medical condition was of no concern to them. Absolutely APPALLING service.

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