FJ

Finn J. one year ago • From Google

Rating

Bad

Worst medical service ever terrible communication

This establishment is absolutely dreadful. The front desk staff are incredibly discourteous and hostile. When you attempt to communicate via email, they completely disregard your messages and respond arbitrarily. If you clearly state "I am unavailable on that specific date," they will invariably schedule you precisely for that day. You might explicitly communicate "I do not want to discuss this with xxxxx," yet they will brazenly ignore your request and book you with xxxxx anyway. Their communication is utterly abysmal, demonstrating a complete lack of concern for patient welfare. It's also noteworthy that their email response times can stretch to weeks, months, or even half a year, with instances where they simply never reply at all. They dispatch text messages without providing any means of response. The most egregious issues stem from their poorly trained, incredibly unprofessional staff who rudely interrupt conversations, mockingly laugh at patients describing medical conditions, and display communication skills inferior to those of a toddler.

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