Holland Park Surgery

I've been a patient for over a month and still haven't received any of my medical records. I tried to schedule steroid injections but was denied, despite being overdue. I booked a COPD review and..

Fantastic surgical experience. The reception team - Libby, Sarah, and Carol - consistently provide a warm welcome and help patients feel comfortable. The physicians are all outstanding, with Dr..

The front desk employees demonstrate a remarkable lack of professionalism and work ethic.

Consistently experiencing scheduling difficulties and encountering staff with poor interpersonal skills

Top-notch quality, absolutely exceptional in every way. Could not have asked for a better experience or result. Truly outstanding and impressive.

The front desk staff are absolutely awful. When you try to contact them, they'll keep you waiting endlessly, then pick up the phone with giggles, only to hang up after you've wasted half an hour..

Consistently accommodating and remarkably swift in their assistance.

The medical practice is quite decent, with a pristine environment and courteous personnel. A major convenience is the pharmacy located within the same facility, and the option to request..

Terrible experience. This medical practice shows a complete lack of patient care. They prescribed incorrect medication to my father, resulting in a six-week hospitalization. More recently, my blood..

Terrible infant healthcare. I repeatedly called to schedule a doctor's appointment for my 6-month-old, only to be informed they exclusively accommodate newborns. Completely absurd - a 6-month-old is..

Despite ongoing challenges, the practice continues to deny patient consultations, requiring in-person visits for prescription renewals and being unwilling to conduct phone appointments. The staff..

I've been a patient at Holland Park Surgery for almost a year since my daughter was born in October, and they have been completely unhelpful. About a month after her birth, she developed a small..

The nurse saw me promptly, and I was pleased with how efficiently my appointment was handled, with no noticeable delays.

I simply can't praise this medical practice enough. The reception team is incredibly supportive, kind-hearted, and consistently goes above and beyond for me and my kids. The physicians are equally..

Always a top-notch physician, fantastic for urgent medical needs, highly recommend to anyone seeking prompt and quality care.

The medical team here is exceptional, with compassionate physicians and nursing staff who genuinely prioritize patient well-being. The front desk personnel handle an incredibly challenging workload..

Disrespectful and uninformed personnel mishandle medication from recurring prescriptions that mysteriously vanish. The healthcare staff and physicians are dishonest about the missing drugs,..

It seems perfectly acceptable to these people to terminate recurring medication orders without any notification to the patient, even after the request has been pending for days. They evidently fail..

Average medical practice with nothing particularly remarkable. Facilities are standard, staff are fine but not exceptional. Waiting times can be lengthy, and booking appointments isn't always..

Completely unacceptable service with zero availability for appointments. They're dismissive, constantly redirecting patients to out-of-hours services, 111, or the manor, showing zero interest in..